Support Center

Shipping Information

Last Updated: Nov 03, 2015 03:47PM MST
Shipping Rates and Policies
Pivothead.com offers four shipping options for customers within the United States: FedEx Ground, FedEx 2-Day, FedEx Standard Overnight and Priority Overnight.

For international customers we offer: FedEx International Economy, Priority and First. We ship to over 50 countries worldwide. We unfortunately cannot ship to P.O. Boxes. Additionally, the customer is responsible for all duties and taxes when importing Pivothead products.


Warehouse Processing
When ordering items with estimated ship dates, your order will ship when the total order is complete. Which is usually within 1-2 days for normal in stock items. Please note that shipments can occasionally be delayed due to unforeseen circumstances. Pre-orders will be shipped per their indicated ship date. Orders containing both in-stock items and pre-ordered/backordered items will not be partially shipped and will ship when all the items become in-stock.

US Orders
We at Pivothead do our best to ensure accurate and fast delivery for our valued customers.
Deliveries within the United States
FedEx Ground: 1-5 Business Days*
FedEx 2-Day: 2 Business Days***
FedEx Standard Overnight: Overnight delivery by 3pm***
FedEx Priority Overnight: Overnight delivery by 10:30am***
*Delivery in 3–7 business days to Alaska and Hawaii.
***Delivery times are to most destinations


International Orders
We ship to over 50 countries worldwide. We unfortunately cannot ship to P.O. Boxes and customers are responsible for all duties and taxes when importing Pivothead products.
International delivery time is based on country. See FedEx for details

Contact Us

service@pivothead.com
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