Support Center

SMART Series: Troubleshooting

  • Common Troubleshooting Techniques

    Common Problems and Quick Fixes Types of Issues There are two types of issues with Pivothead glasses that ...

    Dec 01, 2016 04:01PM MST
  • How do I update my firmware?

    The firmware is the software that is programmed into your SMART eyewear and LIVE Mod. It is used to operate th...

    May 10, 2016 12:54PM MDT
  • I can't record video or take photos

    If you are unable to record or take video one common cause is a full memory or missing memory card. When the ...

    Nov 14, 2016 08:21AM MST
  • Why is my SMART eyewear getting hot?

    Your SMART eyewear is a small piece of technology that has the power of a much bigger camera. The small form f...

    Dec 01, 2016 03:50PM MST
  • Why isn't my Fuel Mod charging?

    The Fuel SMARTMOD can be charged and ready to go when you need to add extra power to your SMART eyewear. The ...

    Dec 01, 2016 03:52PM MST
  • My time/date stamp is inaccurate

    The date/time stamp on your Pivothead SMART eyewear is set when your eyewear is connected and synced with the ...

    Dec 01, 2016 03:52PM MST
  • How do I know my battery is low?

    Your Pivothead SMART eyewear has indicator LED lights that will notify you when your battery is low. When your...

    Dec 02, 2015 09:19AM MST
  • How do I know my memory is full?

    Your Pivothead SMART eyewear has indicator LED lights that will notify you when your memory is full. When your...

    Feb 25, 2016 03:55PM MST

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