Support Center

Payment & Shipping

  • Warranty, Returns and Repairs

    Returns for Refund or Credit We want you to love the products that you purchase from If you are...

    Apr 24, 2017 09:59AM MDT
  • Shipping Information

    Shipping Rates and Policies offers four shipping options for customers within the United States:...

    Nov 03, 2015 03:47PM MST
  • International Shipping Costs

    Some of the Pivothead customers have had questions about the estimated shipping costs for international orders...

    Nov 10, 2015 10:15AM MST
  • Track your order

    Did you create an account when you placed your order? If so, track your order here.

    Nov 03, 2015 03:10PM MST
  • Payment Troubleshooting

    Payment Troubleshooting We offer multiple ways of completing your purchase on our online store. We accept most...

    Nov 10, 2015 10:47AM MST
  • SMART Pre-orders

    The Pivothead SMART Architect series eye wear is currently on pre-sale order with a 60-day lead time. An order...

    Nov 12, 2015 10:31AM MST

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