Support Center

Air Sync FAQ

Last Updated: Dec 01, 2016 03:43PM MST

Does the Air Sync support live streaming from Pivothead Eyewear?

Good question!  The answer right now is no, it does not.  The Air Sync supports remote viewing (using the Air Sync Web UI or Pivothead Apps) of already-recorded media (pictures and images) located on connected Pivothead eyewear - as well as SD Cards and USB flash drives connected to the Air Sync.
 

How is the Air Sync different than the Air Pivothead?

Another excellent question.  Here are some of the major differences between the two devices.
  • Doug loves the Air Sync.  Doug does not like the Air Pivothead.
  • The Air Sync supports SD cards and USB flash drives in addition to connected Pivothead eyewear.
  • The Air Sync has a built-in web UI.  The Air Pivothead does not.
  • The Air Sync looks insanely sweet.  The Air Pivothead - not so much.
  • The Air Sync is a new product.  The Air Pivothead has been discontinued.
  • The Air Sync has a 2500 mAh battery pack - which can provide up to 4 hours of continuous recording support for connected eyewear. The Air Pivothead had a 1000 mAh battery pack.The Air Sync therefore is at least 2.5 times as sweet.
  • The Air Sync has a button.  You can use that button to copy and clear your Pivothead eyewear recorded images and video in a very simple fashion.  The Air Pivothead - has no button.
  • The Air Sync is a winner.  The Air Pivothead is retired.

 

Can the Air Sync support other cameras other than Pivothead eyewear?

Wow - you guys are smart.  The Air Sync in theory can support any camera that mounts in a standard fashion when plugged in via USB to a smart device.  That being said - you'll need to test this for yourself and Pivothead can only provide support for Pivothead products.
 

What SD cards will the Air Sync support?

The Air Sync supports SD & SDHC SD Card formats.  We recommend Class 10 cards.  If you're having trouble with an old SD card (e.g. a 512MB card you got with your sweet 2 megapixel Nikon Coolpix you bought in 2003) then it's time to buy a new SD card! The Air Sync has a slot for full-sized SD card, but will also support micro SD card used in adapter.
 

Good questions, everyone.  Keep 'em coming.

Contact Us

service@pivothead.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete